A Survey Study of the Roles of Social Workers in Hospital Social Protection Committees

Abstract

This study aimed to identify the roles of social workers working in social protection committees in hospitals in the city of Makkah Al-Mukarramah. This was done by surveying their opinions on their roles and job duties, in addition to reviewing possible proposals to improve their professional performance. The study used the social survey method using the comprehensive enumeration method, and it was applied to all social specialists working in the protection committees in Mecca hospitals, numbering (57) specialists, using the questionnaire tool. The results showed broad agreement on the importance of the professional role of social workers, most notably receiving and studying cases of abuse, providing psychological and social support, and participating in the preparation of appropriate intervention plans. The results also demonstrated high consensus on a number of proposals aimed at enhancing the efficiency of protection committees, most notably: updating policies, intensifying training, and strengthening institutional cooperation. The study recommended the need to review and develop the regulatory and legislative frameworks governing the work of social workers in this field, to enhance the effectiveness of interventions and ensure the provision of more efficient and sustainable protection services.