The Reality of the uses of the Balanced Scorecard in Educational Institutions in the Arab World
(A systematic study)
Keywords:
Balanced scorecard, systematic review, strategic planning and performance appraisal
Abstract
This study analyses the usage of the balanced scorecard in educational institutions in the Arab world and its impact on the development and improvement of performance in educational institutions in the Arab countries in the period between 2013 to 2023. The study provided an explanation of the concept of the balanced scorecard and a descriptive analytical study in a systematic way for a number of previous studies from four Arab databases (Almanthomah, Manhal, Almaerfa, Shama). These databases offer large number of studies that cover the studied topics (Balanced scorecard, education, universities, educational institutions or schools). We have filtered these studies to comply with the limitation of the research to finally reach 60 studies. Accurate descriptive analysis of the study sample (60 research) was conducted using Excel program. The descriptive reading of these studies was done to answer research questions and obtain information about the balanced scorecard, as it became clear that there are a number of diverse studies in their methodology, years of publication and countries. Results show that research was found only in ten Arab countries and we did not find any Research in the following countries (Qatar, UAE, Syria, Lebanon, Oman, Tunisia, Bahrain, Morocco). Results showed the diversity of the use of balanced scorecards as some of which were used in strategic planning, including in improving and developing performance, evaluating school principals and evaluating educational institutions. The study recommended the need to spread awareness and enable employees to use the balance scorecards and conduct more research on it in the educational field in order to improve educational services.
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Published
2024-04-23
How to Cite
Nehaya Khaled Omar, Inas Mahmood Hassan Alawadhi, & Dr. Osama Abdel Latif Ebraheem Mahd. (2024). The Reality of the uses of the Balanced Scorecard in Educational Institutions in the Arab World: (A systematic study). Journal of Arts, Literature, Humanities and Social Sciences, (104), 235-257. https://doi.org/10.33193/JALHSS.104.2024.1083
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