The Impact of Organizational Ambidexterity on Competitive Advantage at Jordanian Commercial Banks
الكلمات المفتاحية:
organizational ambidexterity, competitive advantage, Jordanian commercial banks
الملخص
The study aimed to identify the impact of organizational ambidexterity in its dimensions (exploring opportunities and exploiting opportunities) on competitive advantage in its dimensions (quality, cost, flexibility, differentiation). The study population consisted of (12) Jordanian commercial banks, and the unit of analysis for the current study included employees in the Top and middle management in Jordanian commercial banks, or the equivalent of these job titles due to their differences from one bank to another, the study population consisted of all managers in these banks, which are approximately (412) managers. A simple random sample with a size of (218) managers was adopted. The questionnaire was distributed to the sample with (78.8 %) retrieve percentage so, the final sample size is (172) managers. To achieve the objectives of the study, the researchers used the descriptive analytical method, developed a questionnaire to collect the necessary data.
The results of the analysis of the study data indicated that there is a positive effect of Organizational Ambidexterity with its dimensions on Competitive Advantage in Jordanian Commercial Banks where the levels of Organizational Ambidexterity and Competitive Advantage were high.
المراجع
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31. Ibrahim, M. (2017). Organizational ambidexterity and its impact on achieving strategic success: An applied study in the National Bank of Iraq. Journal of Accounting and Financial Studies, 12(39), 204-230.
32. Johnson, J. L., Adkins, D., & Chauvin, S. (2020). A review of the quality indicators of rigor in qualitative research. American journal of pharmaceutical education, 84(1).
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34. Korankye, a. (2013(." total quality Management: a source of competitive advantage", a comparative study of manufacturing & service firms in ghana, international journal of asian social science, 3(6).
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36. Luo, T. (2016). An ambidexterity perspective toward multinational enterprises from emerging economies. Academy of Management Perspectives Journal, 23(4), 49-70.
37. Mahdi, O.R., Nassar, I.A., & Almsafir, M.K. (2019). Knowledge management processes and sustainable competitive advantage: An empirical examination in private universities. Journal of Business Research,94,320–334.
38. Mubarik, M. S., Naghavi, N., & Mahmood, R. T. (2019). Intellectual capital, competitive advantage and the ambidexterity liaison. Human Systems Management, 38(3), 267-277.
39. Munizu, M. (2013). The impact of total quality management practices towards competitive advantage and organizational performance. Pakistan Journal Commerce & Social Sciences, 7(1), 184-197.
40. O’Cass, A., Heirati, N., & Ngo, L. (2014). Achieving new product success via the synchronization of exploration and exploitation across multiple levels and functional areas. Industrial Marketing Management, 43(5), 862–872.
41. Pearson, J., Pit ̄eld, D. and Ryley, T. (2015). Intangible resources of competitive advantage: Analysis of 49 Asian airlines across three business models. Journal of Air Transport Management,47,179–189.
42. Ranjith, V. K. (2016). Business models and competitive advantage. Procedia Economics and Finance, 37, 203-207.
43. Rehman, S. U., Bresciani, S., Ashfaq, K., & Alam, G. M. (2022). Intellectual capital, knowledge management and competitive advantage: a resource orchestration perspective. Journal of Knowledge Management, 26(7), 1705-1731.
44. Rizk, N. N. (2021). The impact of design flexibility on residential buildings - a case study. Journal of Engineering Research, 5(3), 74-85.
45. Salamat, S., Haghighi Kafash, M., Khalilnezhad, S., & Torkestani, S. (2022). The strategic ambidexterity framework of competitive advantage and legitimacy. Journal of Strategic Management Studies, 13(49), 19-38.
46. Saunders, Mark, Lewis, Philip, & Thornhill, Adrain (2007). Research methods for business students (4th ed.). Prentice Hall, Inc.
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48. Uotila, J. (2017). Exploration, exploitation, and variability: Competition for primacy revised. Strategic Organization, 15(4), 461–480.
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2. Al-dala'een, ali (2017). "The impact strategic direction has on improving the strategic performance in the royal jordanian airlines- field study", the international journal f heritage, (11).
3. Al-Hamdani, B. H. (2021). The role of concurrent engineering in cost optimization. Journal of Economics and Administrative Sciences, 27(126), 610-629.
4. Al-Najjar, Fayez Jumaa, Al-Najjar, Nabil Jumaa, and Al-Zoubi, Majid Radhi (2020). Scientific research methods, an applied perspective (5th edition). Al-Hamid Publishing and Distribution House and Library.
5. Alabadi, F. Hashim, A.,Alsachit, H., &Almajtwme, H. (2018). Impact of strategic ambidexterity on organizational success: strategic scenario as moderating variable. International Journal of Academic Research in Business & Social Sciences. 8(5), 7-18, DOI: 10.6007/IJARBSS/v8-i5/4079.
6. Alo, S. A., & Faris, A. H. (2022). The Impact of Corporate Financialization on Asymmetric Cost Behavior. Tikrit Journal of Administrative and Economic Sciences, 18(57, 2), 51-67.
7. Anik, r., nadjadji, a., & suwignjo, p. (2015(."analysis of internal & external factors for competitive advantage of indonesian contractors", journal of economics & engineering, 3(4. (
8. Arsawan, I. W. E., Koval, V., Rajiani, I., Rustiarini, N. W., Supartha, W. G., & Suryantini, N. P. S. (2022). Leveraging knowledge sharing and innovation culture into SMEs sustainable competitive advantage. International journal of productivity and performance management, 71(2), 405-428.
9. Baethge, C., Goldbeck-Wood, S., & Mertens, S. (2019). SANRA—a scale for the quality assessment of narrative review articles. Research integrity and peer review, 4(1), 1-7.
10. Bai, J., & Ren, J. (2016). Organizational ambidexterity and innovation performance: the moderating effect of entrepreneurial orientation. Frontiers of Business Research in China, 10(4), 664.
11. Baroto, m., abdullah, b., & wan, l. (2016). "Hybrid strategy: a new strategy for competitive advantage", international journal of business & management, 7(20(.
12. Cantele, S. & Zardini, A. (2018). Is sustainability a competitive advantage for small business? An empirical analysis of possible mediators in the sustainability-Financial performance relationship. Journal of Cleaner Production, 182. Doi: 10.1016/j.jclepro.2018.02.016.
13. Chakma, R., Paul, J., & Dhir, S. (2021). Organizational ambidexterity: A review and research agenda. IEEE Transactions on Engineering Management.
14. Ciffolilli, A., & Muscio, A. (2018). Industry 4.0: national and regional comparative advantages in key enabling technologies. European Planning Studies, 26(12), 2323-2343.
15. Clauss, T., Kraus, S., Kallinger, F. L., Bican, P. M., Brem, A., & Kailer, N. (2021). Organizational ambidexterity and competitive advantage: The role of strategic agility in the exploration-exploitation paradox. Journal of Innovation & Knowledge, 6(4), 203-213.
16. Danso, A., Adomako, S., Amankwah‐Amoah, J., Owusu‐Agyei, S., & Konadu, R. (2019). Environmental sustainability orientation, competitive strategy and financial performance. Business Strategy and the Environment, 28(5), 885-895.
17. Darmawan, D., & Grenier, E. (2021). Competitive Advantage and Service Marketing Mix. Journal of Social Science Studies (JOS3), 1(2), 75-80.
18. Efrat, R., Hatzofe, O., & Nathan, R. (2019). Landscape‐dependent time versus energy optimizations in pelicans migrating through a large ecological barrier. Functional Ecology, 33(11), 2161-2171.
19. Eryesil, K., Esmen, O., & Beduk, A. (2015). The role of strategic flexibility for achieving sustainable competition advantage and its effect on business performance. World Academy of Science, Engineering and Technology, 9(10), 587-593.
20. Fazal, S. A., Mamun, A. A., Ahmad, G. B., & Masud, M. M. (2022). Entrepreneurs’ competencies and competitive advantages: A study on Malaysian microenterprises. Global Business Review, 23(1), 61-74.
21. Flak, O. & Glod, G. (2021). Company competitiveness profiles on the example of Polish enterprises in the Silesian region in 2020. Ekonomia IPrawo.EconomicsandLaw,21(1),103120.
22. Gontur, S., Goyit, M. G., & Vem, L. J. (2023). Impact of Entrepreneurial Marketing Dimensions on Competitive Advantage of Small and Medium-Scale Enterprises in Plateau State, North Central Nigeria. Journal of Production, Operations Management and Economics (JPOME) ISSN 2799-1008, 3(01), 1-12.
23. Gupta, V., & Chopra, M. (2018). "Gauging the impact of knowledge management practices on organizational performance–a balanced scorecard perspective", VINE Journal of Information and Knowledge Management Systems, Vol. (48), No. (1), Pp.21-46.
24. Hahn, M., Lee, K., & Lee, D. (2013). Network structure, organizational learning culture, and employee creativity in system integration companies: The mediating effects of exploitation and exploration. Journal of Computers in Human Behavior.
25. Harmancioglu, N., Sääksjärvi, M., Hultink, E.J. (2020). Cannibalize and combine? The impact of ambidextrous innovation on organizational outcomes under market competition. Industrial Marketing Management, 85, pp. 44-57. https://doi.org/10.1016/j.indmarman.2019.07.005.
26. Hodaei, M., Alvani, S. M., Yazdani, H. R., & Zarei Matin, H. (2020). Coopetitive (Cooperation and Competition) Advantage in Public Organizations: Synergy of People and Process. Public Administration Perspaective, 11(2), 15-33.
27. Hu, B., & Chen, W. (2016). Business model ambidexterity and technological performance: Evidence from China. Technology Analysis and Strategic Management, 28(5), 583–600.
28. Hu, X., Ocloo, C. E., Akaba, S., & Worwui-Brown, D. (2019). Effects of business-to-business e-commerce adoption on competitive advantage of small and medium-sized manufacturing enterprises.
29. Hussein, H., & Al Ani, A. (2018). The compatibility between big data entry and organizational ambidexterity: An exploratory study of the opinions of a sample of managers in the Asia cell Mobile Communications Company in Iraq. Journal of Economic and Administrative Sciences, 24(105), 216-293.
30. Hwang, B. N., Lai, Y. P., & Wang, C. (2023). Open innovation and organizational ambidexterity. European Journal of Innovation Management, 26(3), 862-884.
31. Ibrahim, M. (2017). Organizational ambidexterity and its impact on achieving strategic success: An applied study in the National Bank of Iraq. Journal of Accounting and Financial Studies, 12(39), 204-230.
32. Johnson, J. L., Adkins, D., & Chauvin, S. (2020). A review of the quality indicators of rigor in qualitative research. American journal of pharmaceutical education, 84(1).
33. Jurksiene, L., & Pundziene, L. (2016). The relationship between dynamic capabilities and firm competitive advantage: The mediating role of organizational ambidexterity. European Business Review, 28(4), 431–448.
34. Korankye, a. (2013(." total quality Management: a source of competitive advantage", a comparative study of manufacturing & service firms in ghana, international journal of asian social science, 3(6).
35. Luger, J., Raisch, S., & Schimmer, M. (2018). Dynamic balancing of exploration and exploitation: The contingent benefits of ambidexterity. Organization Science, 29(3), 449-470.
36. Luo, T. (2016). An ambidexterity perspective toward multinational enterprises from emerging economies. Academy of Management Perspectives Journal, 23(4), 49-70.
37. Mahdi, O.R., Nassar, I.A., & Almsafir, M.K. (2019). Knowledge management processes and sustainable competitive advantage: An empirical examination in private universities. Journal of Business Research,94,320–334.
38. Mubarik, M. S., Naghavi, N., & Mahmood, R. T. (2019). Intellectual capital, competitive advantage and the ambidexterity liaison. Human Systems Management, 38(3), 267-277.
39. Munizu, M. (2013). The impact of total quality management practices towards competitive advantage and organizational performance. Pakistan Journal Commerce & Social Sciences, 7(1), 184-197.
40. O’Cass, A., Heirati, N., & Ngo, L. (2014). Achieving new product success via the synchronization of exploration and exploitation across multiple levels and functional areas. Industrial Marketing Management, 43(5), 862–872.
41. Pearson, J., Pit ̄eld, D. and Ryley, T. (2015). Intangible resources of competitive advantage: Analysis of 49 Asian airlines across three business models. Journal of Air Transport Management,47,179–189.
42. Ranjith, V. K. (2016). Business models and competitive advantage. Procedia Economics and Finance, 37, 203-207.
43. Rehman, S. U., Bresciani, S., Ashfaq, K., & Alam, G. M. (2022). Intellectual capital, knowledge management and competitive advantage: a resource orchestration perspective. Journal of Knowledge Management, 26(7), 1705-1731.
44. Rizk, N. N. (2021). The impact of design flexibility on residential buildings - a case study. Journal of Engineering Research, 5(3), 74-85.
45. Salamat, S., Haghighi Kafash, M., Khalilnezhad, S., & Torkestani, S. (2022). The strategic ambidexterity framework of competitive advantage and legitimacy. Journal of Strategic Management Studies, 13(49), 19-38.
46. Saunders, Mark, Lewis, Philip, & Thornhill, Adrain (2007). Research methods for business students (4th ed.). Prentice Hall, Inc.
47. Schumpeter, J. A. (2013). Capitalism, Socialism and Democracy. Routledge. Retrieved from http://www.tandfonline.com/doi/abs/10.1080/10286630902807278.
48. Uotila, J. (2017). Exploration, exploitation, and variability: Competition for primacy revised. Strategic Organization, 15(4), 461–480.
49. Wells, P. (2013). Sustainable business models and the automotive industry: A commentary. IIMB Management Review, 25, 4: 228–239, Available at http://doi.org/10.1016/j.iimb. 2013.07.001.
منشور
2023-12-10
كيفية الاقتباس
Qusay Mikhled Alsharayah, & Dr. Khaled Khalaf Allafi. (2023). The Impact of Organizational Ambidexterity on Competitive Advantage at Jordanian Commercial Banks. Journal of Arts, Literature, Humanities and Social Sciences, (98), 318-334. https://doi.org/10.33193/JALHSS.98.2023.959
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