The Impact of Performance Appraisal System on Organizational Climate
(Case Study - Gaza Electricity Distribution Company – 2022)
الكلمات المفتاحية:
performance appraisal system; organizational climate; GEDCO
الملخص
This article aimed to explore the impact of performance appraisal system on organizational climate in Gaza Electricity Distribution Company. Focusing on the importance of organizational climate, this study tested the performance appraisal system's influence which consists of several constructs including (appraisal process, appraisal method, and appraisal feedback). The survey design employed a probability-stratified random sampling method, and questionnaires were distributed to collect data. In total, 221 individuals from the Gaza Electricity Distribution Company's six branches took part as participants, with a response rate of 82.16%. For the analysis, a quantitative research methodology was employed. In order to analyze the structural equation model and consider the study hypothesis, AMOS software was employed. The study findings showed that the organizational climate is directly, strongly and significantly influenced by the performance appraisal system (74.8%). The results also showed that the two dimensions, appraisal method and appraisal feedback, had the greatest influence on organizational climate, whereas dimension appraisal process had the least.
المراجع
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(PDF) Business strategy, organizational structure, work processes: are the alignment?.
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43. Subekti. A (2021). The Influence of Performance Appraisal System towards Job Satisfaction, Motivation, as Well as Employee Performance. International Journal of Economics, Business and Accounting Research (IJEBAR). Vol-5 (2)
44. Tran, Q. and Tian, Y. (2013). Organizational Structure: Influencing Factors and Impact on a Firm, American Journal of Industrial and Business Management, 3, 229-236.
45. Turgut, H., and Mert, I. S. (2014). Evaluation of Performance Appraisal Methods Through Appraisal Errors by Using the Fuzzy VIKOR Method. International Business Research 7(10), 170-178.
46. Urbancová, H. U., Stachová, K., & Zdenko, S. (2017). Using of Performance Appraisal Methods in Czech and Slovak Organizations. Quality Innovation Prosperity, 21(3), 62-77
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50. Zhang, X. and Bartol, K. M. (2010). Linking Empowering Leadership and Employee Creativity: The Influence of Psychological Empowerment, Intrinsic Motivation, and Creative Process Engagement. Academy of Management Journal, 53(1): 107-28.
51. Zubair, A., Bashir, M., Abrar, M., Baid, S. and Hassa, S. (2015) Employee’s Participation in Decision Making and Manager’s Encouragement of Creativity: The Mediating Role of Climate for Creativity and Change, Journal of Service Science and Management, 8, 306-321.
2. Ali, B. J., & Anwar, G. (2021). The mediation role of change management in employee development. Ali, BJ, & Anwar, G.(2021). The Mediation Role of Change Management in Employee Development. International Journal of English Literature and Social Sciences, 6(2), 361-374.
3. Amin, M. R., Hossain, M. M., and Nasimuzzaman, M. (2012). The Impact of Employee participation on Job satisfaction and Employee Commitment. Journal of Faculty of business Administration, 9(1), 1-24.
4. Atiyeh,S., Elahe,M., Shirvan, K (2014). The Relationship between ICT and Organizational Commitment Among Nurses. Arth Prabhand: A Journal of Economics and Management. Vol. 3 Issue 7, pp.126-135.
5. Bhuiyan, Md.A.H. (2010) Employee Participation in Decision Making in RMG Sector of Bangladesh: Correlation with Motivation and Performance. Journal of Business and Technology (Dhaka), 5, 122-132
6. Caldwell, C., and Floyd, L. A. (2014). High-performance work systems: Building Commitment to Increase Profitability. Graziadio Business Review, 17(3).
7. Cravens, K. S., Goad, E., Shigehiro, O., Stewart, J. (2015). Workplace Culture Mediates Performance Appraisal Effectiveness and Employee Outcomes: A Study in a Retail Setting. Journal of Management Accounting Research, 27(2), 1
8. Dechev, Z. (2010, August 12). Effective Performance Appraisal: A Study into the Relation between Employer Satisfaction and Optimizing Business Results. Business Economics. Retrieved from http://hdl.handle.net/2105/7754
9. Dessler, G. (2015). Human Resource Management. Pearson Education Limited, Edinburgh Gate, Harlow, England.
10. Ehrhart, M.G., Schneider, B.,and Macey, W.H. (2013). Organizational Climate and Culture: An Introduction to Theory, Research, and Practice, New York: Routledge.
11. Elele, J., and Fields, D. (2010). Participative decision making and organizational commitment: Comparing Nigerian and American employees. Cross Cultural Management: An International Journal, 17(4), 368-392.
12. Ghutke, S. (2016). Study Of Traditional Methods Of Performance Appraisal. Journal of Research in Management & Technology , (7).
13. Hafee, I., Yingjun, Z., Hafeez, S., Mansoor, and., and Rehman, K. U. (2019). Impact of Workplace Environment on Employee Performance: Mediating Role of Employee Health. Business, Management and Education, 17(2), 173– 193.
14. Hair JF, Howard MC, Nitzl C (2020) Assessing Measurement Model Quality in PLS-SEM Using Confirmatory Composite Analysis. J Bus Res 109(1):101–110
15. Hariswaran ,Vijayakumar and Nawaz,N (2020). HRD Practices Impact on Organizational Climate of Insurance Sector. TEST Engineering and Management. Vol (83), Page: 17277 – 17279.
16. Iqbal, M. Z., Akbar, S., & Budhwar, P. (2015). Effectiveness of performance appraisal: An integrated framework. International Journal of Management Reviews, 17(4), 510-533.
17. Iqbal, M. Z., Akbar, S., and Budhwar, P. (2014). Effectiveness of performance appraisal: An integrated framework. International Journal of Management Reviews, 17(4), 510-533.
18. Irawanto, D.W. (2015). Employee Participation in Decision-Making: Evidence from a state-owned enterprise in Indonesia. Management, Vol. 20, 2015, 1, pp. 159-172
19. Jake, R. (2011). Technology and the effects on organizational design. Retrieved from https://www.studymode.com/join.php?redirectUrl=%2Fessays%2FTechnology-And-The-Effects-On.
20. Jena, R. (2015). Techno stress in Ict enabled collaborative learning environment: An empirical study among Indian academician. Computers in Human Behavior, 51:1116–1123.
21. Jeong, I., and Shin, S. J. (2019). High-Performance Work Practices and Organizational Creativity During Organizational Change: A collective learning perspective. Journal of Management, 45(3), 909-925.
22. Jones, G. R. (2010). Organizational Theory, Design, and Change. Pearson Education, Prentice Hall.
23. Joseph, O. B. (2014). Effectiveness of Performance Appraisal as a Tool to Measure Employee Productivity in Organizations. Journal of Public Administration and Governance, 4(4), 135-148.
24. Kavele, S. (2012). The Connection Between Strategy and Structure, International Journal of Business and Commerce, 1(6), February, p. 60-70.
25. Kovács, G. (2017). Global Economic Changes, Optimization of Virtual Enterprises - Software Development. Polish Journal of Management Studies, 15 (2), pp. 115-131.
26. Kromrei, H. (2015). Enhancing the Annual performance Appraisal Process: Reducing Biases and Engaging Employees Through Self-Assessment. Performance Improvement Quarterly, 28(2), 53-64
27. Liao, C., Chuang, S.H. and To, P.L. (2011). How Knowledge Management Mediates The Relationship Between Environment and Organizational Structure, Journal of Business Research, 64, 728–736.
28. Magaji,N., Akinlabi, B., Ajike, E. (2017). Strategic Human Resource Management and Organizational Performance in the Nigerian Oil and Gas Industry: The Mediating Role of Organizational Climate. International Journal of Investment Management And Financial Innovations (1), Pages: 56 – 68
29. Manu, M., & Sinosh, P.K. (2016).Employee Engagement - An Empirical Study On Implications For Psychological Well Being . International Journal of Management (IJM)7(5), pp.183–187,
30. Mhlolo, M. K. (2014). Performance Appraisal Systems — Equity perceptions of Mathematics Teachers: An exploratory study. Journal of Psychology in Africa, 24(6), 487-491.
31. Muriuki, M. N.,and Wanyoike, R. (2021) Performance Appraisal and Employee Performance. International Academic Journal of Human Resource and Business Administration, 3(10), 265-272.
32. Paauwe, J., & Boselie, P. (2005). Human Resources Management and Performance: what next? Human Resource Management Journal,16.
33. Phin, L. W. (2015). The Effectiveness of Performance Appraisal in the Private Education Industry in Malaysia. International Journal of Business and Information, 10 (1) 95-124.
34. Poghosyan L., Nannini A., Clarke S. (2013). Organizational climate in primary care settings: Implications for nurse practitioner practice. Journal of the American Association of Nurse Practitioners, 25(3), 134–140
35. Punia, V., Punia, B.K. and Dhull, I.A. (2014). An Exploration of Managerial Skills and Organizational Climate in the Educational Services. Journal of Services Research, 4(1):142-144
36. Raineri, A (2017) Linking Human Resource Practices with Performance: The Simultaneous Mediation of Collective Affective Commitment and Human Capital. International Journal of Human Resource Management 28: 3149–3179.
37. Rana, S. (2015). High-involvement work practices and employee engagement. Human Resource Development International, 18(3), 308-316.
38. Robbins, S.P. and Judge, T.A. (2013) Organizational Behavior. 15th edition, Pearson, Boston.
39. Shpak, N., Satalkina, L., Sroka, W., Hittmar, S. (2017). The Social Direction of Enterprises’ Innovation Activity. Polish Journal of Management Studies, 16(1), pp. 187-201.
(PDF) Business strategy, organizational structure, work processes: are the alignment?.
40. Shrivastava, A., and Purang, P. (2011). Employee Perceptions of Performance Appraisals: A Comparative Study on Indian banks. The International Journal of Human Resource Management, 22(3), 632-647
41. Spekle, R, and Widener, S. ( 2017), Creativity and Control: A Paradox—Evidence from the Levers of Control Framework, Behavioral Research in Accounting, vol. 29, no. 2, pp. 73-96.
42. Steers, R. M. (1977). Organizational Effectiveness: A behavioral View. Good year Publishing Co., Santa Monica.
43. Subekti. A (2021). The Influence of Performance Appraisal System towards Job Satisfaction, Motivation, as Well as Employee Performance. International Journal of Economics, Business and Accounting Research (IJEBAR). Vol-5 (2)
44. Tran, Q. and Tian, Y. (2013). Organizational Structure: Influencing Factors and Impact on a Firm, American Journal of Industrial and Business Management, 3, 229-236.
45. Turgut, H., and Mert, I. S. (2014). Evaluation of Performance Appraisal Methods Through Appraisal Errors by Using the Fuzzy VIKOR Method. International Business Research 7(10), 170-178.
46. Urbancová, H. U., Stachová, K., & Zdenko, S. (2017). Using of Performance Appraisal Methods in Czech and Slovak Organizations. Quality Innovation Prosperity, 21(3), 62-77
47. Urbancová, H. U., Stachová, K., and Zdenko, S. (2017). Using of Performance Appraisal Methods in Czech and Slovak organizations. Quality Innovation Prosperity, 21(3), 62-77
48. Van Dijk, D., Schodl, M.M., (2015). Performance Appraisal and Evaluation. International Encyclopedia of the Social & Behavioral Sciences, 2nd edition, (17). Oxford: Elsevier. pp. 716–721
49. Zafrullah, K., & Irfanullah, K. (2017). Impact of Performance Appraisal on Employee’s Performance Including the Moderating Role of Motivation: A Survey of Commercial Banks in Dera Ismail. International Journal of Current Aspects in Human Resource Management (IJCAHRM), Volume 1, (2), PP 160-178.
50. Zhang, X. and Bartol, K. M. (2010). Linking Empowering Leadership and Employee Creativity: The Influence of Psychological Empowerment, Intrinsic Motivation, and Creative Process Engagement. Academy of Management Journal, 53(1): 107-28.
51. Zubair, A., Bashir, M., Abrar, M., Baid, S. and Hassa, S. (2015) Employee’s Participation in Decision Making and Manager’s Encouragement of Creativity: The Mediating Role of Climate for Creativity and Change, Journal of Service Science and Management, 8, 306-321.
منشور
2023-05-26
كيفية الاقتباس
Wasim Swidan, Kalsom Ali, & Ali Al Tahitah. (2023). The Impact of Performance Appraisal System on Organizational Climate: (Case Study - Gaza Electricity Distribution Company – 2022). Journal of Arts, Literature, Humanities and Social Sciences, (91), 287-304. https://doi.org/10.33193/JALHSS.91.2023.833
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القسم
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